Privacy Policy
This privacy policy explains how Sparkle Clean Co processes personal data when you use spadeparentstory.digital, submit an inquiry, or arrange a cleaning service. It is written to help you understand what we collect, why we use it, and how you can exercise your rights.
Your Rights
You may have rights to know what data we hold, correct inaccurate information, request deletion in appropriate cases, object to certain processing, and ask for a copy of data you provided. We aim to handle these requests in a practical and proportionate way.
How to Make a Request
To protect your information, we may ask for enough detail to verify your identity and understand the request. If a request affects an ongoing booking, a legal obligation, or another person’s rights, we may need to limit or decline part of the request and explain the reason where appropriate.
Retention of Data
Inquiry records, booking details, and related correspondence are retained for the period needed to manage the request, complete the service process, maintain business records, and meet legal or accounting obligations. When data is no longer needed, it is deleted or anonymized where appropriate.
Policy Updates
If we make material changes, we will update the policy on this page and may use a reasonable notice method for significant updates. The version in effect is the one published most recently unless a different effective date is stated.
Data We Collect
Depending on how you use the site, we may process your name, email address, phone number if provided, inquiry message, property and service scope, access or schedule preferences, and limited technical data such as server request metadata and browser or device information.
How We Receive Data
We receive personal data when you submit a contact form, send an email, call us, or provide details during booking or follow-up communication. We also generate or receive technical data through normal website operation and security logging.
Cookie Types
We use cookies for essential site operation and to remember privacy preferences. We do not confirm the use of analytics or marketing cookies, and we do not treat those uses as active unless separately stated.
Cookie Controls
You can manage cookies through your browser settings and, where available, through the site’s privacy preference controls. Essential cookies support basic operation, and preference cookies help remember your selected settings. If cookies are disabled, some parts of the site may not function as intended.
Why We Use Data
We use personal data to respond to contact requests, review property and service scope, confirm priority areas, prepare a personalized quote, schedule appointments, carry out the cleaning visit, complete the review process, maintain website security, and support technical delivery of the site.
Operational Sharing
We may share information with service providers that support website operation, technical delivery, or communication handling, but only to the extent needed for those functions. We do not state that analytics or advertising partners are active on this site.
Legal Disclosure
We may disclose personal data when necessary to comply with legal obligations, respond to lawful requests, establish or defend claims, or protect the security and integrity of our website and services.
GDPR Overview
Where the GDPR applies, we process personal data on a lawful basis appropriate to the purpose, such as responding to an inquiry, preparing a quote, managing an appointment, meeting legal obligations, or relying on legitimate interests for security and basic site administration.
GDPR Rights
Where applicable, you may request access, correction, deletion, restriction, objection, or portability of your personal data. You may also withdraw consent where processing is based on consent. Some requests may be limited by legal duties, recordkeeping needs, or the need to complete a service request already in progress.
Contact for Privacy Matters
Use the listed channels for privacy questions, access requests, or other data-related concerns.